Privacy policy

Effective date: 19 September 2026

This policy explains what personal data Liformatics collects through liformatics.com and through enquiries made to us, why we collect it, and what rights you have. It is written to meet the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act") together with the rules made under it, as they come into force.

1. Who is responsible for your data

Liformatics, Vill. Taunsa, Distt. Nawanshahar, Punjab, India, decides why and how your personal data is processed. Under the DPDP Act we are the Data Fiduciary and you are the Data Principal. For any privacy question or request, write to info@liformatics.com or call +91 86280 29515.

2. Personal data we collect

Data you give us

• Enquiries. When you email us, phone us or use the contact form, we receive your name, email address, company or institution if you state it, the service you are interested in and the content of your message.
• Job applications. When you send a CV, we receive the information in it and in your covering message.
• Client engagements. Personal data handled during a project is governed by the contract for that project, and that contract takes precedence over this policy.

Data collected automatically

• No cookies and no analytics. This website sets no cookies and loads no analytics, advertising or social media scripts. Fonts, styles and scripts are served from our own domain. Details are in our cookie policy.
• Server logs. Like every website, ours is delivered by a hosting provider whose servers record technical request data such as IP address, date and time, the page requested and the browser user agent. These logs are used for security, fault diagnosis and capacity management.
• Display preferences. If you use the light or dark mode switch, or pause the animations, your choice is saved in your own browser's local storage. It is not sent to us.

We do not ask for sensitive personal data such as passwords, financial information, health information or biometric data through this website. Please do not include such data in an enquiry.

3. How the contact form works

The contact form does not store or transmit anything through this website. When you press send, your own email application opens with a message addressed to info@liformatics.com, and you choose whether to send it. We receive your data only when you send that email.

4. Why we process personal data and on what basis

• To reply to your enquiry and prepare a proposal. The basis is your consent, given when you tick the consent box or send us a message, and the legitimate use recognised by section 7 of the DPDP Act where you voluntarily provide data for a specified purpose.
• To assess a job application. The basis is your consent, given by sending your CV.
• To perform a contract with you or your organisation, including invoicing and project communication.
• To keep the website secure and to investigate misuse.
• To comply with Indian law, including tax, accounting and lawful requests from authorities.

We do not use personal data for automated decision-making or profiling, we do not send marketing email to people who have not asked for it, and we do not sell personal data.

5. Who receives your data

Access is limited to Liformatics personnel who need it for the purposes above. We use service providers, acting as Data Processors, for email and for website hosting. They process data on our instructions under contract. We disclose personal data to government or law-enforcement bodies only when Indian law requires it.

6. Transfers outside India

Our email and hosting providers may store or route data on servers outside India. Such transfers are made in accordance with section 16 of the DPDP Act, and we will not transfer personal data to any country or territory that the Central Government restricts by notification.

7. How long we keep data

We keep personal data only for as long as it is needed for the purpose for which it was collected, or for as long as a law requires. Enquiries that do not lead to an engagement, and CVs that do not lead to an appointment, are erased once they no longer serve that purpose or when you withdraw consent, whichever comes first. Contract, invoice and tax records are kept for the periods that Indian law prescribes.

8. How we protect data

We apply reasonable security safeguards as required by section 8 of the DPDP Act and section 43A of the Information Technology Act, 2000. These include restricting access to the people who need it, encryption of data in transit, and deletion of data that is no longer needed. This website is served only over HTTPS with a restrictive content security policy.

If a personal data breach occurs, we will notify the Data Protection Board of India and each affected Data Principal in the form and within the time that the law prescribes, and we will report cyber security incidents to CERT-In where the applicable directions require it.

9. Your rights

Under the DPDP Act you have the right to:

• obtain a summary of the personal data we process about you and of the processing activities, and the identities of those with whom it has been shared;
• have inaccurate or incomplete data corrected, completed or updated;
• have your data erased when it is no longer needed for the purpose and no law requires us to keep it;
• withdraw consent at any time, as easily as you gave it. Withdrawal does not affect processing that took place before it;
• have your grievance addressed by us;
• nominate another person to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, email info@liformatics.com with the subject "Privacy request" and tell us which right you wish to use. We may ask for information to confirm your identity before acting. There is no fee. The DPDP Act also places duties on Data Principals, including not to impersonate another person and not to file false or frivolous complaints.

10. Grievances

If you are unhappy with how we have handled your personal data, write to info@liformatics.com marked for the attention of the Grievance Officer, or post your complaint to Liformatics, Vill. Taunsa, Distt. Nawanshahar, Punjab, India. We will acknowledge the complaint and respond within the period prescribed by law. If you remain dissatisfied after using this process, you may complain to the Data Protection Board of India.

11. Children

This website is intended for business and professional audiences and is not directed at children. We do not knowingly process the personal data of anyone under 18. If you believe a child has sent us personal data, contact us and we will erase it.

12. Links to other websites

The "Get directions" link opens Google Maps, which is operated by Google under its own privacy policy. We are not responsible for the practices of websites we link to.

13. Changes to this policy

We will update this policy when our practices or the law change, for example if we add a form backend or analytics. The effective date at the top shows the latest version. Material changes will be announced on this page before they take effect.

14. Governing law

This policy is governed by the laws of India. Subject to the jurisdiction of the Data Protection Board of India, disputes fall under the exclusive jurisdiction of the competent courts in Punjab, India.

15. Contact

Liformatics
Vill. Taunsa, Distt. Nawanshahar, Punjab, India
Phone: +91 86280 29515
Email: info@liformatics.com